Privacy Policy

Coasties Media LTD PTY are committed to protecting and respecting your privacy whilst remaining compliant with The Australian Privacy Principles (APPs). In order for us to drive compliance, we have a Personal Information Management System which is compliant with all aspects of the APPS.

Collection of information:

Coasties Media collects information about you for:

  • Member Activation: When you activate your Coasties Card by filling out the activation form in coastiescard.com.au, we will ask you to provide certain information about yourself. This information may include name, mailing address, e-mail address and credit card number. We will collect personal information such as this only when it has been voluntarily provided by you.

Use of information by Coasties Media:

  • We use the information we collect from you in order to provide you with a specific service. For example, we use your contact information (eg. name, address and credit card information), provide you with, and/or bill you for, the Coasties Card you wish to purchase
  • We also use your contact information to verify your address as the Coasties Card is only available to those with a Central Coast postcode. Those who have applied without a Central Coast postcode will get an automatic refund.
  • We may also use this information to notify you of special offers, restaurant updates, discounts, and new products and services related to the purchase of the Coasties card via e-mail, SMS and other on and off-line communications). If you do not wish to receive these communications from us, please notify us at [email protected]

Who will see or have access to your information?

We may disclose to third parties aggregate anonymous statistics regarding our customers, sales, traffic analyses and other information regarding or collected through our websites and printed forms. Other than in this anonymous form, we will not disclose your personal information without first obtaining your permission except as follows:

  • We may disclose personal information if required by law or legal process.

 

Location Data

Our app may access your device’s location to provide a better and more personalised experience. By using location data, we can offer services such as calculating the distance to business locations and providing information about available offers in nearby stores.

However, we do not store or track your real-time location or any location data beyond what is required to enhance your experience at the moment of use. All location information is processed in real time and discarded once it is no longer needed to provide you with location-based services.

Your privacy is a top priority, and we are committed to ensuring that your personal information is handled with the utmost care.

Security

We process online customer orders and collect and store personally identifiable information using 128 SSL encryption technology. SSL encrypts the information you input before it is sent to us via the Internet. In addition, all of the customer information we collected on our website is stored on Coasties Media PTY LTD host server which is located in a restricted access area and is password protected.

Correcting and updating your information

You may gain access to personal information that Coasties Media has collected about you by contacting us at [email protected]. You may also request to have any of your personal information corrected or updated by sending an e-mail to the following e-mail address [email protected]

Feedback

We appreciate your comments and questions regarding this Privacy Policy. If at any time you believe we have handled your information otherwise than in accordance with this Privacy Policy, please notify us by e-mail at [email protected] , and we will use commercially reasonable efforts to investigate and, if we deem necessary, remedy the matter